Safeguarding your interests
An adventure for everyone
Features
All owners are covered by our comprehensive insurance policy
Owners are protected for the duration of the hire
24/7 Roadside assistance included
An adventure for everyone
Capabilities
What's covered
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What's not covered
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An adventure for everyone
Bring your own insurance
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An adventure for everyone
The claim process
01.
Intake form is completed
When a host, guest, or third party contacts Community Support, we will provide information on the process of filing a claim.
02.
The insurer appoints an adjuster, who then reviews
After the intake form is completed, an adjuster on behalf of the insurance company will get in touch to discuss the claim and gather information.
03.
The claim is investigated
The third-party claims adjuster settles the claim in accordance with the terms of the Host Protection Insurance policy and applicable laws and regulations in the applicable jurisdiction.
Your questions will not go unanswered
What documents will I need to list my vehicle?
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How does xCamper verify travellers?
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Can I decline a traveller from renting my vehicle?
Yes, with xCamper you're in control! As a vehicle owner, you can choose to accept or decline any booking request according to your preferences.
What do I need to do prior to vehicle being handed over to traveller?
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What if my vehicle breaks down during the rental?
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The renter has damaged my vehicle, what do I do?
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When will my vehicle be returned?
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I have received a fine during the time my vehicle was rented out. What do I do?
If a fine is issued while your vehicle is rented out, it is advised to pay it immediately to avoid extra interest. Rest assured, we at xCamper will ensure the cost is reimbursed by the traveller who had your vehicle when the infraction occurred.
