The checks we carry out and why
 

At XCamper, we prioritise your safety and security by conducting comprehensive checks on all users and their vehicles. To achieve this, we use Stripe Identity for ID and security verifications. Stripe Identity allows us to authenticate users through secure online document verification and facial recognition technology, ensuring that everyone is who they claim to be and reducing the risk of fraud.

In addition to ID verification, we thoroughly check all camping vehicles before they are listed on our platform. This includes validating the vehicle’s documentation, insurance status, and condition. Our goal is to ensure every vehicle meets high safety standards, minimising the risk of breakdowns or malfunctions during your trip.

By implementing these rigorous checks, XCamper creates a secure and trustworthy environment, providing peace of mind for both vehicle owners and travellers. Your safety is our top priority, and these measures help maintain a reliable and enjoyable peer-to-peer rental experience.

At Xcamper, the safety and security of our community are our top priorities. As a peer-to-peer (P2P) platform for renting camping vehicles, we understand the importance of trust between vehicle owners and travellers. To ensure this, we implement a series of comprehensive checks using advanced technology and
industry best practices. Below is an overview of the checks we conduct and why they are essential for a secure and reliable experience on our platform.

User Verification

We use Stripe Identity to verify the identity of all users. Stripe Identity employs secure online document verification and biometric technology to authenticate user identities. This involves asking users to upload a copy of their driving licence and take a selfie, which is then matched to the licence using facial recognition technology. This process confirms that each user is genuine, significantly reducing the risk of fraudulent activities.

Why is this important?

Identity verification is crucial for ensuring that both vehicle owners and travellers are real individuals, which helps build trust within the community. By verifying identities, we prevent unauthorised access and fraudulent activities, creating a safer environment for everyone.

Vehicle Verification

Beyond user verification, we also conduct thorough checks on all camping vehicles before they are listed on our platform, including:
Documentation Validation: Ensuring the vehicle has valid registration, insurance, and any necessary certifications.

• Insurance Status: Verifying that the vehicle is fully insured, either by the owner’s policy or, soon to be offered, through specialised insurance facilitated by Xcamper.
• Vehicle Condition: Assessing the vehicle to ensure it meets safety and operational standards.

Why is this important?
 

Verifying vehicle documentation and condition ensures that every listing meets high safety standards, minimising the risk of breakdowns or malfunctions during rentals. This ensures a reliable and enjoyable experience for travellers and protects owners by ensuring their vehicles are rented responsibly and returned in good condition.
 

Secure Transactions
 

All financial transactions on our platform are processed through Stripe Payments, ensuring a secure and seamless payment experience. Stripe uses encryption and advanced security measures to protect sensitive information, reducing the risk of fraud and unauthorised transactions.

Why is this important?
 

Secure transactions are vital to maintaining trust and confidence in our platform. By using Stripe Payments, we ensure that both owners and travellers can transact securely, knowing their financial information is protected.