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Owner Protection: Keep Your Vehicles Earning, Securely

Practical protections today. A roadmap to insurance tomorrow. For fleet and private owners across the UK.


Fleet Owners — built to work with your business

You run a business — we understand the operational, legal and financial responsibilities that come with that. XCamper is designed to sit alongside your existing channels and help fill capacity with verified travellers, while giving you the controls you need.

Secure, audited payments: All booking payments and payouts are processed via Stripe, giving you transparent, bank-standard transaction records and reliable transfers to your business account.

Operational support: Priority onboarding for fleets, manual checks where required and a dedicated account manager during the pilot.
 

Rigorous traveller checks: Travellers must complete identity verification and driving-license checks before confirming a booking. We use Stripe Identity for document + selfie verification and integrate DVLA vehicle/driver checks where needed.

24/7 assistance: Our support team helps with booking issues, emergency advice and dispute mediation.

We do not provide insurance for company fleets, you must maintain your own commercial fleet cover, as required by UK law. We help by providing robust verification, payments and dispute support so you can operate confidently.
 

Private Owners — protect your camper, grow your income

Renting your camper is a great way to offset costs — and we’ll help you do it safely. Here’s what XCamper does today to protect your vehicle, and what we’re planning next.

Verified travellers only: Travellers complete an ID + selfie check (Stripe Identity) and provide a driving license for verification — helping reduce risky bookings.

Secure payments & deposits: All payments and security deposits flow through Stripe — no cash handling, clear records and automated payout handling. 
Stripe Docs

24/7 support: Reach us quickly if something happens during a hire — we help collate evidence, liaise with the traveller and guide you through insurer steps.

XCamper does not currently sell or include insurance. Private owners must ensure they have a valid self-drive hire camper van policy that permits short-term rentals. We are actively building a UK insurance partnership — see our Roadmap below.

Quick Trust & Safety Summary

1

Verified travellers

ID + license checks reduce risk. Stripe+1

2

Payments you can trust

Stripe-powered payments, deposit handling, and payout records. (Icon: lock + card)
Stripe Docs

3

24/7 Support

Help on hand for emergencies, disputes
and guidance.

Insurance — our plan for owner protection (UK only)

We know integrated insurance is a critical trust point for owners. We’re working carefully at pace to partner with UK insurers to deliver a practical, affordable product that suits private owners and fits platform bookings. We will not launch until we’re confident the terms are fair and sustainable.

Phase 1 — Research & partner selection (NOW)

We’ve scoped UK specialist insurers and brokers and begun initial talks. Our priority is a partner experienced in campervan/motorhome cover and P2P rentals.

Phase 2 — Pilot (select owners)
A controlled pilot with a small group of private owners to test cover options, claims flow and pricing. The pilot will be UK-only.

Phase 3 — Gradual roll-out

After a successful pilot we’ll offer an opt-in insurance product embedded into the booking flow.

Important note — no insurance promises. We’ll share dates and details as soon as commercial terms and regulatory checks are finalised.

Recommended UK insurers & brokers

The list below are reputable UK specialist insurers/brokers and short-term insurers commonly used by camper owners. We’re not endorsing one over the other — we’re sharing them to help owners find cover today.

Just Kampers Insurance — UK specialist in campervan and VW camper insurance; well known for conversion and modified-van policies. Just Kampers Insurance Ltd

Performance Direct — Specialist campervan & motorhome insurance provider with broad cover options. Performance Direct

Brentacre — Longstanding broker specialising in modified campers and conversions. Brentacre

Adrian Flux — Large UK broker offering campervan and motorhome policies (flexible for modified conversions). Adrian Flux

Dayinsure — Short-term (temporary) motorhome and campervan cover (good for occasional hires or guest driving). Dayinsure

We recommend comparing quotes and ensuring the policy explicitly covers peer-to-peer rentals / hirings (some personal motor home policies exclude hire-use).
 

The Claim Process

1

Report via email

Submit incident details and photos as soon as possible.

2

Payments you can trust

Handover photos, witness details and any police reports. Our templates help you capture the right images.

3

24/7 Support

We’ll collate evidence, liaise with the traveller and guide you on insurer next steps.

Your questions will not go unanswered

Your questions will not go unanswered. If your question isn’t listed, open the chat, email support@xcamper.com or call our team who will be happy to assist

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