In the UK, a standard category B driver's license is generally required to drive a campervan, obtainable by anyone 18 or over. For motorhomes, the license type depends on the vehicle's weight and Maximum Authorised Mass (MAM). Please check the specific vehicle requirements before renting.

The cancellation policy varies by flexibility level: Flexible, Moderate, or Strict, offering different proportions of refunds depending on when you cancel. For complete details, please refer to our in-depth Cancellation Policy Article.

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Owners are typically required to respond to a booking request within a 24-hour window. Swift responses build trust in our community and help travellers swiftly lock down their ride. If an owner doesn't respond in time, the traveller might need to explore other options.

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As a renter, if you incur any road tolls or fines during your trip, these charges will typically be issued to the vehicle's registered owner. However, you're responsible for these costs, and xCamper will subsequently seek reimbursement from you.

While the cleaning fee covers major tidying, it's polite to return the vehicle as clean as possible. Remember, you and the owner review each other. Keeping the campervan tidy helps you build positive reviews and become an outstanding traveller!

You should return the vehicle at the time and day agreed upon during the booking. If there's any potential delay, contact the owner ASAP. Please be aware that a late return could result in extra fees. Learn more details in our booking conditions.